Shipping & Delivery Policy

Last updated on 03-03-2025 14:47:46

Processing Time

• All orders are processed within 1 – 3 business weeks. Orders are not shipped or delivered on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you of any significant delays.

Shipping Rates and Delivery Estimates

Shipping costs are calculated based on the weight, dimensions, and destination of your order. Delivery times may vary depending on your location and the shipping method selected during checkout.

• Estimated delivery time: 2 – 4 business weeks

International Shipping:

• International shipping is available to all countries.
• Delivery times may vary depending on the destination country and customs processing. Typically, international shipments take 3 - 5 business weeks.
• Additional customs fees or import duties may apply depending on the destination country, and these are the responsibility of the customer.

Shipping Confirmation and Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order by visiting the carrier’s website and entering your tracking number.

Lost or Damaged Items

• If your order is lost or damaged in transit, please contact us at [customer support email]. We will assist you in filing a claim with the carrier and issuing a replacement or refund if necessary.

Address Changes

• We can only ship orders to the address provided at the time of checkout. Please double-check your shipping address for accuracy before completing your order.
• If you need to make an address change, please contact us as soon as possible. If the order has already shipped, we cannot modify the address.

Returns and Exchanges

Please refer to our Returns & Exchanges Policy for information on returning or exchanging items.

If you have any further questions, feel free to contact us at [email protected].

Thank you for shopping with us!